RevCascade Knowledge Base

Vendor ***New Platform*** Step by Step User Guides for Vendor Platform features

Account Admin

• User Setup

User Profile and Notifications

• User Notifications

API Documentation

• Vendor API Documentation

EDI Documentation

• EDI Documents | Getting Familiar

Inventory Management

• Export Inventory
• Updating Inventory

Order Processing

• Managing Returns
• Register Tracking Number
• Generating Shipping Labels
• Importing Shipments
• Manual Invoicing
• Importing Invoices

See all 9 articles

Retailer Step by Step User Guides for Retailer Platform Features

Retailer Integration Resources

• Retailer API Documentation

Account Settings

• Forgot Password
• User Setup
• User Notifications
• Adding Shipping Account
• Add Retailer Shipping Account Method

OnBoarding

• Adding a New Vendor Connection
• Vendor Connection Overview in Console
• Onboarding Account Summary Overview

Merchandising

• Retailer Proposal Summary
• Product Catalog Overview
• Proposal Overview
• Approving & Creating Issues via Proposals

Transactions

• Orders Overview
• Shipments Overview
• Invoices Overview
• Cancels Overview
• Returns Overview

Inventory

• Inventory Overview

Vendor Step by Step User Guides for Console Platform Features.

Vendor Integration Resources

• Vendor EDI Documentation

EDI

• 846 Document | Getting Familiar
• EDI Testing

Collaborative Merchandising (Proposals)

• How to submit a Proposal
• Product Revision : How to Re-Submit
• Submitting Cost Update Proposals
• Cost Revisions - How to approve and revise
• Applying Multiple Package Dimensions
• Deleting Items from Proposals

Order Processing

• Manually Closing Orders
• Standard Order Processing
• Order Export Report
• Consolidating Shipments
• Register Tracking Numbers
• Retry Shipments

See all 16 articles

Product Management

• How to change the "Sellable" and "Discontinued" product attribute
• Importing/Updating Products
• Exporting Product Catalog
• Create a direct image link using Dropbox
• Editing Individual Product via Console
• My images aren't showing; what can I do to update my images?

Inventory Management

• Importing + Updating Inventory

User Profile & Notifications

• User Notifications
• Forgot Password
• Updating User Profile & Preferences

Account Admin

• User Setup
• Adding Shipping Account Information

Technical Support

• What to do if your RevCascade account and/or password have been compromised?
• What To Do if RevCascade Services Seem Down or Unavailable
• Maintenance Windows

FAQ's Answers to commonly asked questions

Integration

• How do I initiate EDI testing with RevCascade?
• What are my integration options?

RevCascade Vendor Portal & Access

• What is the RevCascade Vendor Portal?
• How do I get access to the Vendor Portal?

Merchandising & Proposals

• ★ New Merchandising App FAQ
• Why wont my proposal build? Why is my proposal missing products?
• Why is my file not loading to create my proposal?
• How do I create a proposal?
• How do I accept cost revisions?
• How do I create multiple package dimensions?

See all 8 articles

Order Processing

• Can I acknowledge my orders in Bulk?
• Why do my products reflect as "Not Sellable"?
• How to apply an allowance to an invoice?
• Why can't I generate an invoice?
• How do I print order documents in bulk?
• What are my choices for order processing?

Product Catalog & Inventory

• Why are my images not working?
• How do I export my product catalog?
• I received a "Stale Inventory" notification, what does that mean?
• How do I update inventory?