If you are having issues with loading a file for your proposal, the following may be happening:
Upload will typically show as a “success” however, above will state 0 items.
- The file you are importing has multiple tabs
- Only 1 tab can be imported, remove all tabs except for the RevCascade Export tab
The file is not uploading properly because of the additional tabs on the file. You will need to delete this proposal and start a new one. On the new proposal you will need to delete the additional tabs on the bottom of the file prior to uploading. Those tabs are: Field Descriptions, Product Description Guidelines, and Expected Values.
- Line items on the file may be exceeding the line limitations. Proposal line limitations cannot exceed 100 line items.
If you need additional assistance, feel free to reach out to firstname.lastname@example.org.