Returns Summary Page Overview
The Returns Summary Page can be filtered by Vendors, Acknowledged Date and Status in which the Cancel was registered in RevCascades Portal.
Getting to Know your Cancels Screen
- Return ID #
The Return Id column is a RevCascade internal reference number pertaining to the specific order RMA within the portal
- Brand
The Brand column contains the Name of the Vendor associated with the RMA
- Status
The Status column contains the status of the RMA
- RMA #
The RMA Number column contains the Return number value provided by you, the Retailer
- Order ID
The Order ID column is a RevCascade internal reference number for that specific Vendor order
- PO #
The Purchase Order column contains the PO # pertaining to the order. This number should be referenced on all inquiries with the RevCascade Support Team for order assistance
- Created By
The Created By column contains either the Vendor Name or the Retailer Name, depending on whom creates the Return within the portal
- Received
The Received column contains the Date the Return was received
- Items
The Items column contains the amount of items returned from the order
- Amount
The Amount column contains the amount value of the product returned, if credit is requested (no replacement order requested) this value is to be used as a credit value
Filtering Options for Returns
- Filter Returns by Brand
To filter your Returns by Vendor, click the Brand filter widget in the top left-hand corner of
- Filter Returns by the Created Date
To filter your Returns by the date it was created, click the Created filter widget in the top left-hand corner of the page. If you are searching for open orders within the last week, you can choose a Start and End Date Range or simply check the box for “This Week”
- Filter Returns by Return Status
To filter your Returns by Status, click the Status filter widget in the top left-hand corner of the page.
